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NEW SHIPPING POLICIES

Delivery Area and Schedule

Delivery Area

FREE DROP SHIPPING ON ORDERS OVER $299*

Packaged, ready for assembly and delivered within our local trading area to your front door

  • You do not need to be home, but if you are, we can place all furniture inside the front door of your home or the first floor/lobby of your apartment or condo building
  • 8AM – 6PM delivery window
  • You can track your delivery here:
  • A rough 2 hour window is provided the night before delivery. This is subject to change, so tracking your delivery is very important!

WHAT IS NOT INCLUDED

  • Shipping outside of our local trading area
  • Placement of furniture into specific rooms of your home, condo or apartment
  • Unpacking or unwrapping furniture
  • Removal of packing materials
  • Any necessary assembly
  • Recycling of packing materials

TO-YOUR-DOOR SHIPPING PRICING TIERS

Invoice Total
$0 - $299
$299
Cost
$39
Free

You have 24 hours to live with your new furniture and alert us of any damages or defects.

*Does not include clearance merchandise or shipping outside of our local trading area, and is not valid on previous purchases.

PREMIUM WHITE GLOVE DELIVERY

Sit back and relax. We will take care of everything.

  • Local delivery 5 days a week
  • 8am – 6pm delivery window
    • You can track your delivery here:
  • A 2 hour window is provided the night before delivery
  • 30-minute call ahead
  • Pre-delivery inspection
  • Furniture placed in the room of your choice
  • Mattress removal
  • Furniture assembly provided
  • Packaging materials clean up and recycling
  • Customer survey to make sure we did our job properly

PREMIUM DELIVERY PRICING TIERS

Invoice Total
$0 - $499
$500 - $999
$999
Cost
$59
$79
$99

OTHER INFORMATION

  • We cannot remove or rearrange existing furniture
  • Create a clear path and cover exposed floors on day of delivery

You have 3 days to live with your new furniture and alert us of any damages or defects.

CUSTOMER PICKUPS

Customer pickup is available at our Liverpool Distribution Center.

CUSTOMER PICKUP AT OUR DISTRIBUTION CENTER

4530 Steelway Blvd S
Liverpool, NY 13090
315-579-3390

VEHICLE SIZE AND TYPE:

Please bring an appropriate vehicle for your furniture pickup. We will not be responsible for unsafe loads.

PICKUP HOURS:

Monday through Saturday 8:30am – 5:00pm

PICKUP NOTIFICATIONS:

Have your invoice number ready.
Call 315-579-3390 on the day of pick up at least one hour in advance.
If you do not call ahead, you may experience a wait.
Merchandise will be reserved on the day of pickup only

ASSEMBLY

Items picked up at our Distribution Center may require assembly and will be in their unopened factory packaging.

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