The Mattress Shoppe @ Dunk & Bright

Helpful Mattress Information

Adjustment Period

Normally it takes your body several weeks to get used to the feel and support of your new mattress set. It can take a while for the new materials and comfort layers to conform.

Body Impression

The padding and support layers of modern mattresses start to settle and conform immediately. The supportive ability of the comfort layers does not change as a result of this setting. Body impressions are a normal part of this settling and conforming process, and will reduce over time when the layers are given time to settle to their normal height. Body impressions up to 1 ?” are common with new mattresses.

Mattress Delivery/Moving

So that your mattress delivery will go as smoothly as possible, please take into account the doorways, staircase, clearance and size of your room. Our delivery team will appreciate you clearing a path for them. They are experienced and will delivery your mattress carefully and safely.

Factory Warranty

Your Serta factory warranty covers the following:

Mattress wires that are loose, broken or protruding through the fabric
Mattress body impressions greater than 1 ?”. This only applies where the mattress has been supported by a matching foundation and used with an appropriate frame and center support.
Broken or loose foundation and wood frame elements

The Serta factory warranty does not cover the following items:

Bedding height
Comfort preference
Mattress fabric
Fabric stains or burns
Body impressions less than 1 ?”
Damage including bent perimeter due to bending/moving mattress after original delivery.
Damage to mattress or foundation due to unusual activity or abuse
Mattress abnormalities or damage due to inappropriate or non-matching foundation
Sheet fit

Frame/Center Support

Always use a strong stable foundation frame. Queen and king beds require a strong frame with a rigid center support to comply with our warranty. Center supports for queen should have one leg, while the king should have two.

don’t miss out on deals & new releases

Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. Customer is responsible for any costs associated with shipping the item back to our distribution center. We will pick up merchandise that is located locally for a modest fee of $249. Return credits are issued within 24 hours once the item is received and inspected. Shipping and delivery charges are non-refundable. Items must be in new condition and in the original packaging to qualify for a refund (please do not modify product in any way.) If package arrives damaged, or with parts missing, please notify us within 24 hours. We are happy to send replacement parts as soon as possible. Made-to-order merchandise (items with custom fabrics, configurations, finishes, etc) may not be returned or cancelled. See Mattress Comfort Guarantee for separate mattress return policy. Easy return policy excludes clearance items.

*Text message opt-in: You will receive up to 6 text messages from Dunk and Bright per month. Message and Data rates may apply. Collected data is private and will not be sold or shared with any other third party.

*Percentage savings always when compared to competitor pricing.. Coupons promotions and offers cannot be combined. SAVE coupons exclude Ashley/Benchcraft Beautyrest, Serta Arctic, iComfort, and Clearance. Free shipping on purchases $299 or more. No Interest and Special Financing offers are only for purchases made on your Synchrony Home Credit Card. Special Financing at 9.99% interest. 1/3 Deposit Required for No Interest 60 Months Financing, Ashley Excluded. 60 month no interest financing valid in store or over the phone, not in our shopping cart. See store for details. No interest will be charged and equal monthly payments are required on promo purchase until it is paid in full. These payments equal the total promo purchase amount divided by the number of months in the promo period and rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Regular account terms apply to non-promo purchases. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time. All offers valid through 5/6/2024. Layaway orders hold price for 6 months with 10% down. Quote orders hold a price for 30 days. Next Day Delivery on Mattress applies to In-Stock Mattresses over $499 sold before 12pm.

** No Interest and Special Financing offers are only for purchases made on your Synchrony Home Credit Card. Can't be combined with other offers or coupons. See store for details. 9.99% interest will be charged on the 60 months special financing purchase if you pay it off, in full, within the promo period. The required minimum monthly payments may or may not pay off the promo purchase by the end of the promo period. Regular account terms apply to non-promo purchases and, after promo period ends, to the remaining promo balance. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time.

Dunk & Bright Furniture features an excellent selection of furniture including sofas, sectionals, recliners, leather furniture, chairs, beds, dressers, nightstands, dining tables, dining chairs, kitchen storage, entertainment furniture, office furniture, mattresses, accessories and more. Dunk & Bright Furniture offers great quality furniture, at a low price to the Syracuse, North Syracuse, East Syracuse, Jamesville, Liverpool, Fairmount, Fulton, Oswego, Tully, Cortland, Ithaca, Oswego, Manlius, Baldwinsville, Auburn, Utica, Rochester, Victor, Greece, Henrietta, Skaneateles, Binghamton, Johnson City, Vestal, Watertown, Pulaski, New York area, Utica.

Information Accuracy - We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error and we will do our best to correct it. We ask that you contact us directly to confirm information about pricing, color, features, dimensions, availability and lead times.

Nothing on this page may be copied or reproduced without explicit permission.