You do not need to be home or come into contact with our delivery personnel
We provide an estimated 2 hour window as a reminder of your drop off the night before delivery. This is subject to change.
7AM – 6PM delivery windows
Track your shipment via our website or Link sent via text.
All items will be delivered to the front door or garage of your home, similar to FedEx or UPS shipments.
Please have driveways and walkways cleared for safe delivery.
Apartments, Town homes, and Condos will be delivered to the first floor lobby or loading dock.

WHAT IS NOT INCLUDED

Assembly
Placement of furniture inside your home, or into specific rooms of your home, condo or apartment.
Unpacking or unwrapping furniture
Removal of packing materials
Recycling of packing materials

TO-YOUR-DOOR SHIPPING PRICING TIERS

Invoice Total
$0 - $299
$299

Cost
$39
Free

You have 24 hours to live with your new furniture and alert us of any damages or defects*.

*Does not include clearance merchandise or floor samples.

PREMIUM WHITE GLOVE DELIVERY

Sit back and relax. We will take care of everything.

Local delivery 5 days a week
7am – 6pm delivery window
- You can track your delivery here:
A 2 hour window is provided the night before delivery
30-minute call ahead
Pre-delivery inspection
Furniture placed in the room of your choice
Mattress removal
Furniture assembly provided
Packaging materials clean up and recycling
Customer survey to make sure we did our job properly

PREMIUM DELIVERY PRICING TIERS

Invoice Total
$0 - $499
$500 - $1,999
$2,000-$3,999
$4,000 and up

Cost
$69
$119
$169
$249

OTHER INFORMATION

We cannot remove or rearrange existing furniture
Create a clear path and cover exposed floors on day of delivery

You have 3 days to live with your new furniture and alert us of any damages or defects.

CUSTOMER PICKUPS

Customer pickup is available at our Liverpool Distribution Center.

CUSTOMER PICKUP AT OUR DISTRIBUTION CENTER

4530 Steelway Blvd S
Liverpool, NY 13090
315-930-4048

VEHICLE SIZE AND TYPE:

Please bring an appropriate vehicle for your furniture pickup. We will not be responsible for unsafe loads.

PICKUP HOURS:

Monday through Saturday 7:30am – 5:00pm

PICKUP NOTIFICATIONS:

Have your invoice number ready.
Call 315-930-4048 on the day of pick up at least one hour in advance.
If you do not call ahead, you may experience a wait.
Merchandise will be reserved on the day of pickup only

ASSEMBLY

Items picked up at our Distribution Center may require assembly and will be in their unopened factory packaging.