Delivery Area and Schedule
Packaged and shipped to your door within our local trading area to your residence
WHAT IS NOT INCLUDED
You have 24 hours to live with your new furniture and alert us of any damages or defects*.
*Does not include clearance merchandise or floor samples.
Sit back and relax. We will take care of everything.
You have 3 days to live with your new furniture and alert us of any damages or defects.
Customer pickup is available at our Liverpool Distribution Center.
4530 Steelway Blvd S Liverpool, NY 13090 315-930-4048
Please bring an appropriate vehicle for your furniture pickup. We will not be responsible for unsafe loads.
Monday through Saturday 7:30am – 5:00pm
Have your invoice number ready. Call 315-930-4048 on the day of pick up at least one hour in advance. If you do not call ahead, you may experience a wait. Merchandise will be reserved on the day of pickup only
Items picked up at our Distribution Center may require assembly and will be in their unopened factory packaging.
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Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. Customer is responsible for any costs associated with shipping the item back to our distribution center. We will pick up merchandise that is located locally for a modest fee of $249. Return credits are issued within 24 hours once the item is received and inspected. Shipping and delivery charges are non-refundable. Items must be in new condition and in the original packaging to qualify for a refund (please do not modify product in any way.) If package arrives damaged, or with parts missing, please notify us within 24 hours. We are happy to send replacement parts as soon as possible. Made-to-order merchandise (items with custom fabrics, configurations, finishes, etc) may not be returned or cancelled. See Mattress Comfort Guarantee for separate mattress return policy. Easy return policy excludes clearance items.
*Text message opt-in: You will receive up to 6 text messages from Dunk and Bright per month. Message and Data rates may apply. Collected data is private and will not be sold or shared with any other third party.
*Percentage savings always when compared to competitor pricing.. Coupons promotions and offers cannot be combined. SAVE coupons exclude Ashley/Benchcraft Beautyrest, Serta Arctic, iComfort, and Clearance. Free shipping on purchases $299 or more. No Interest and Special Financing offers are only for purchases made on your Synchrony Home Credit Card. Special Financing at 9.99% interest. 1/3 Deposit Required for No Interest 60 Months Financing, Ashley Excluded. 60 month no interest financing valid in store or over the phone, not in our shopping cart. See store for details. No interest will be charged and equal monthly payments are required on promo purchase until it is paid in full. These payments equal the total promo purchase amount divided by the number of months in the promo period and rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Regular account terms apply to non-promo purchases. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time. All offers valid through 5/6/2024. Layaway orders hold price for 6 months with 10% down. Quote orders hold a price for 30 days. Next Day Delivery on Mattress applies to In-Stock Mattresses over $499 sold before 12pm.
** No Interest and Special Financing offers are only for purchases made on your Synchrony Home Credit Card. Can't be combined with other offers or coupons. See store for details. 9.99% interest will be charged on the 60 months special financing purchase if you pay it off, in full, within the promo period. The required minimum monthly payments may or may not pay off the promo purchase by the end of the promo period. Regular account terms apply to non-promo purchases and, after promo period ends, to the remaining promo balance. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time.
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