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Terms & Conditions

This website is owned and operated by Dunk & Bright Furniture Co. Inc. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors furniture, bedding and accessories for purchase. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 13 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying one of our products, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for items displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

We may, without prior notice, change the products we offer for sale; stop providing the products or any features of the services we offer; or create limits for the services we offer. We may permanently or temporarily terminate or suspend access to the services we offer without notice and liability for any reason, or for no reason.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Dunk & Bright Furniture Co. Inc. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

You agree to indemnify and hold Dunk & Bright Furniture Co. Inc. harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall Dunk & Bright Furniture Co. Inc. be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, Dunk & Bright Furniture Co. Inc. assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/ or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of New York State, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the city of Syracuse, New York and the county of Onondaga, New York. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. Customer is responsible for any costs associated with shipping the item back to our distribution center. We will pick up merchandise that is located locally for a modest fee of $249. Return credits are issued within 24 hours once the item is received and inspected. Shipping and delivery charges are non-refundable. Items must be in new condition and in the original packaging to qualify for a refund (please do not modify product in any way.) If package arrives damaged, or with parts missing, please notify us within 24 hours. We are happy to send replacement parts as soon as possible. Made-to-order merchandise (items with custom fabrics, configurations, finishes, etc) may not be returned or cancelled. See Mattress Comfort Guarantee for separate mattress return policy. Easy return policy excludes clearance items.

****Text message opt-in: You will receive up to 6 text messages from Dunk and Bright per month. Message and Data rates may apply. Collected data is private and will not be sold or shared with any other third party.

*The Dunk & Bright credit card is issued by Wells Fargo Bank. Special terms apply to qualifying purchases charged with approved credit. Minimum monthly payments are required during the promotional (special terms) period. Interest will be charged to your account from the purchase date at the APR for Purchases if the purchase balance is not paid in full within the promotional period. Paying only the minimum monthly payment will not pay off the purchase balance before the end of the promotional period. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 06/01/2025 and is subject to change. For current information, call us at 1-800-431-5921. Offer expires 12/15/2025.

  • **The Dunk & Bright credit card is issued by Wells Fargo Bank, N.A. Special terms apply to qualifying purchases charged with approved credit. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 06/01/2025 and is subject to change. For current information, call us at 1-800-431-5921. Offer expires 12/15/2025.

***The Dunk & Bright credit card is issued by Wells Fargo Bank, N.A., an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit. The special terms APR of 8.99% will apply to the qualifying purchase, and 60 monthly payments equal to 2.0888% of the original special terms balance are required. The advertised terms are an estimate assuming required monthly payments are made on the payment due date; no other balances are currently carried or will be carried on the account; and no additional charges are or will be added to the account. Because your actual account activity may be different than the assumptions used, or because of rounding, the number of payments or the final payment amount could be different than the advertised terms. The special terms APR will continue to apply until all qualifying purchases are paid in full. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 06/01/2025 and is subject to change. For current information, call us at 1-800-431-5921. Offer expires 12/15/2025.

  • *Percentage Savings are compared to competitor pricing, SAVE Coupons excludes Ashley/Benchcraft, Clearance, and Beautyrest Black merchandise, and financing terms longer than 12 months. We reserve the right to discontinue or alter the terms of this offer any time. All offers valid through 12/15/2025. Layaway orders hold price for 6 months with 10% down. Quotes without payment communicate pricing at the time quote is created. Dunk & Bright finalizes pricing when payment is received. Pricing on quote orders may change. Next Day Delivery on Mattress applies to In-Stock Mattresses over $499 sold before 12pm.

Dunk & Bright Furniture features an excellent selection of furniture including sofas, sectionals, recliners, leather furniture, chairs, beds, dressers, nightstands, dining tables, dining chairs, kitchen storage, entertainment furniture, office furniture, mattresses, accessories and more. Dunk & Bright Furniture offers great quality furniture, at a low price to the Syracuse, North Syracuse, East Syracuse, Jamesville, Liverpool, Fairmount, Fulton, Oswego, Tully, Cortland, Ithaca, Oswego, Manlius, Baldwinsville, Auburn, Utica, Rochester, Victor, Greece, Henrietta, Skaneateles, Binghamton, Johnson City, Vestal, Watertown, Pulaski, New York area, Utica.
Information Accuracy - We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error and we will do our best to correct it. We ask that you contact us directly to confirm information about pricing, color, features, dimensions, availability and lead times.
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